God Bless you Circuit City

I have been going through hell the past few weeks with Circuit City. I bought a 32" LCD Polaroid Television there in December, and nearly a month ago it quit working. I fiddled with the cords a bit, and it miraculously started working again. A few days later, it stopped even registering the connection. Normally, the TV has a red light when off, and once you turn it on, it turns to a blue light. Well, when it stopped for the second time it wasn't even registering at all, therefore no red light. I called Circuit City Protection Program to have someone come out and look at the Television. The soonest appointment was a week and a half later than my call date. This made me mad, but at the same time I have another TV that I was able to use in the meantime. After waiting a week and a half for the technician to come out to my house, he immediately informed me that my TV was not repairable and that an exchange would have to be made. Due to the policies ran by Circuit City, I had to wait for them to call me, bring my old TV in to them, and receive the new TV. I asked the guy how long this typically takes and he said "around one week." I waited and waited, no response. I called the local Circuit City where I had bought the TV. I asked them the same question. The guy on the other end told me "between 48 hours and a week." Fast Forward to this past Saturday. I called Circuit City because up until this point I had been extremely patient in waiting for this process. The manager I spoke to had no idea what I was talking about when I told them what the technician had told me, and what the employee I spoke with told me earlier in the week. Well, I lost it; here came the waterworks. I started balling. I am not a very patient person, and to make me wait a month when the TV has been in my house less that 4 months is not acceptable. I didn't spend nearly a grand to look at a TV that doesn't work, and customer service that is ridiculous. I called the Protection Plan again and told them what the manager has said to me, the employee earlier in the week, and the technician. They finally resolved the issue. They filed a complaint with the actual store and told me a resolution would be made by Monday. Guess what? My phone just rang. Guess what day it is? Monday! They just called me and told me that my TV was ready for exchange!!! I feel like a vegetarian in a garden. I am so happy. I mean, how would you feel if you were paying for something and you couldn't even use it? Monday is now not so drab. When people ask me what my plans are after work, I am just going to tell them; "I have plans with my baby."