I bought a movie on Half.com and thought that the seller tried to rip me off by sending me a burned copy of the dvd. I attempted to contact the seller, and received no word back from him, then I proceeded to file a claim to Half.com directly. I received notification from them last night informing me that I was going to be issued a refund for the movie and that should resolve the problem.
Here is why I feel bad....
I bought Borat: Cultural Learnings of America for Make Benefit Glorious Nation of Kazakhstan. Little did I know that the dvd was presented to look like a burned copy of the move, and in all actuality it was not.
I shouldn't feel bad about getting something for free, but I do feel bad for filing a claim against a seller for no reason. I just wish he would have responded to my email to resolve this issue prior to going and leaving him negative feedback and going over his head and filing a claim with the company directly.
I feel that they may have issued me a refund because the seller had some consistent negative feedback, therefore not questioning me and not asking for me to return the copy of the dvd. It works great, and I clearly remember writing the company informing them of this, and that I would have bought it regardless because of the price. I just felt that the seller would have noted that it was a burned copy.
I feel bad about all of this.
What should I do now that I have stuck my foot in my mouth?
Apparently I am not the only confused one. See here for more info.
Friday, July 20, 2007
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1 comment:
Heya hun, if you feel that bad about it, send another email to the seller acknowledging your mistake and apologizing. If they are any kind of good person, they will recognize that it was a mistake and forgive you for it. Therefore your conscience will be eased knowing you did the right thing.
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